FAQ'S

ABOUT US

‘For All Who Love’ is the epitome of Milkshake’s image and describes the ambiance of the smashing previous editions. Milkshake is a dance festival that was born from the thought ‘everything is possible’ and shows that entertainment, music choice, choice of clothing, and status has nothing to do with sexuality. In previous years there have been 9 stages per day that showcase (inter)national event organizations, artists, and performance artists. With the most played genres being electronic, house, disco, pop, techno, R&B, and dancehall.

Milkshake is more than just a party, it's about community and cultures, statements, social impact and creating awareness. Aiming to help guide everyone to the same place of being activists and empowering each other is what we believe should be implemented into daily routine. Together we need to dig deeper into our state of mind, exploration of self and acceptance of others. We encourage all Milkshake visitors to align with our values in order to create an inclusive and safe environment for everyone to feel welcome.

We are working towards global unity, love, peace, and acceptance. Our intention is to create and give a platform to (performance) artists that belong to underrepresented groups that are not yet wholly accepted in our society. Life is a party thanks to the great diversity of skin colours, body shapes, sexual preferences and gender identities, 

Thick, thin, small, large, gay, straight, trans, black, white and everyone in between: people are the salt of the earth and this is what we celebrate! 

TICKETS

Where to buy your tickets

Be sure to get your tickets via our official online Paylogic ticket shop. Please be careful when purchasing tickets from any other source than our official online ticket shop as we can’t guarantee the validity of these tickets.

Grand opening night Hosted by Mighty Hoopla Ticket

Granting you access to the Gashouder, Westergas on Friday, July 26th, between 20:00 - 02:00.

Regular ticket 45,00 EURO incl. ticket fee and entertainment tax (VMR).

 Max x2 tickets per person

Saturday festival ticket

Granting you access to the festival grounds on Saturday, July 27th, between 12:00 - 23:00.

Regular ticket 82,50 EURO incl. service fee and entertainment tax (VMR).

Max x2 tickets per person

Sunday festival ticket

Granting you access to the festival grounds on Sunday, July 28th, between 13:00 - 23:00

Regular ticket 82,50 EURO incl. service fee and entertainment tax (VMR).

Max x2 tickets per person

2-day Weekender ticket

Granting you access to the festival grounds on Saturday, July 27th and Sunday, July 28th.

Regular ticket 135 EURO incl. service fee and entertainment tax (VMR).

A weekend ticket cannot be split up into 2 single-day tickets. This means that the person using it on Saturday should be the same as the one using it on Sunday. The ticket is scanned on both days, and is only valid in combination with a wristband. 

Max x2 tickets per person

3-day-slay Weekender ticket

Granting you access to the festival grounds on Friday 26th, Saturday July 27th and Sunday July 28th.

Regular ticket 165 EURO incl. service fee and entertainment tax (VMR).

Max x2 tickets per person

After party tickets

Granting you access to Paradiso, on Saturday, July 27th or Sunday 28th between 23:00 - 05:00.

Regular ticket 27,50 EURO incl. service fee and entertainment tax (VMR).

What is entertainment tax and why is this in the ticket price?

As of January 1st 2023, the Dutch Government requires this from festivals. Read all about it on the Government website here.

Payment methods

You can pay for your tickets using the following methods:

Bancontact
iDEAL
Maestro
Mastercard
Paypal
VISA
Klarna payment plans

Ticketswap

Is Milkshake sold out, and you want to buy a ticket from someone else? Buying or selling a second hand ticket is possible through Ticketswap.nl, our official reselling partner. The tickets are validated through the SecureSwap system guaranteeing the validity of your Milkshake tickets. For more info on Secureswap visit: https://www.ticketswap.com/content/secure-swap

SLEEPOVERS

IMPORTANT TO KNOW

Magic Milkshake Hotel
When choosing this full magical experience make sure you add your festival tickets separately to your hotel selection as these are not included. Complete your experience with this hotel which is located right next to the festival grounds. Afterparty tickets are not included but can be bought separately.


Milkshake Hotels
When choosing one of our specially selected Milkshake Hotels, make sure you add your festival tickets separately to your hotel selection as these are not included.

Opening Night tickets and Afterparty tickets are not included but can be bought separately.

For all questions about the Magic Milkshake Hotel & other hotels, please contact travel@milkshakefestival.nl 

TRAVELING

Milkshake festival will take place at Westerpark, Amsterdam.

Upon arrival, please follow the signs towards the festival entrance. In case of a traffic diversion, please follow instructions provided by the stewards.

We encourage all visitors to come bike and public transport. The festival is easy to reach. Check https://9292.nl for your route.

BUS

Do you need to travel from outside of Amsterdam? We've got your ride covered!

Join us for a journey that's all about comfort, safety, and celebrating every shade of fabulousness. Sit back, relax, and get ready to be part of something truly special as we head to the heart of the festival. You can get your bus tickets in our ticketshop.

From Centraal Station:

Bus 21 to Geuzenveld // Get off at Van Hallstraat

Bus 18 to Slotervaart // Get off at Haarlemmerplein

Bus 22 to Station Sloterdijk // Get off at Nassauplein

 

From Station Sloterdijk:

a 15-20 min walk to the festival

Bus 22 to Muiderpoortstation // Get off at Nassauplein

 

From the east side of Amsterdam: Tram 19 to Sloterdijk // transfer at Bilderdijkstraat // Tram 3 to Westergasfabriek // Get off at Van l. Stirumstraat

 

From the west side of Amsterdam: Tram 17 to Centraal Station // transfer at Bilderdijkstraat // Tram 3 to Westergasfabriek // Get off at Van l. Stirumstraat

 

From the south side of Amsterdam:

Tram 5 to Zoutkeetsgracht // Get off at Haarlemmerplein

Tram 3 to Westergasfabriek // Get off at Van L. Stirumstraat

 

Tram 3 to Westergasfabriek / Stop Van Limburg Stirumstraat

Tram 19 transfer at cross road Bilderdijkstraat / De Clercqstraat

Tram 17 transfer at cross road Bilderdijkstraat / Kinkerstraat

Tram 5 transfer at Concertgebouw

CAR

If you still decide to come by car, Milkshake visitors can park their car at Transformatorweg, follow the parking signs. These are regular unguarded parking places, and it’s first come first serve. On Saturday and Sunday there is no fee. From the Transformatorweg it is a +/- 20 minute walk to the festival; entrance. Follow the signs to the festival entrance.

BIKE/SCOOTER

Bikes & scooters can be parked at the Kanaalpromonade near the Gashoudervijver and the Marktplein. Both parking spaces can be found near the festival entrance. The parking is unguarded. Avoid the crowds and save the planet, come by bike!

FESTIVAL INFO

Downloads:

Timetable: Will be released later.

Maps: Will be released later.

The grand opening hosted by Mighty Hoopla

20:00 - 02:00 on Friday 26 July

Milkshake Festival

12:00 – 23:00 on Saturday 27 July

13:00 - 23:00 on Sunday 28 July

Afterparty at Paradiso

23:00 – 05:00 on Saturday 27 July

23:00 - 05:00 on Sunday 28 July

CARE

We aim for Milkshake Festival to be a festival that is accessible for everyone. Please see the measurements we have taken down below. If you have any questions or requests concerning accessibility, please get in touch and send an email to toegankelijkheid@milkshakefestival.nl. If you have any questions during the events, don’t hesitate to turn to our staff or the HandicapNL staff.

Facilities on site

• The main paths to and at the festival are paved surfaces. The rest of the site consists of a grass surface.

• The roads at the festival are equipped with road plates and ramps that lead to the stages and facilities. Most stages also have a surface consisting of road plates.

• At the main stages, special spots have been reserved for wheelchair users and people with walking difficulties.

• Certain areas on the festival site may have a slight slope and WesterUnie is accessible by stairs only. But generally, the festival is located on ground level. The festival tents will be accessible by wheelchair ramps.

• HandicapNL offers a dedicated area that includes a specially equipped changing and extra care room, as well as a low-stimulus room. This area also provides a wheelchair-accessible toilet and running water, along with facilities for storing medications that require cooling. Expert staff members are available in this area to offer assistance if required. The HandicapNL area is conveniently situated next to the First Aid station, ensuring quick access to medical assistance if needed.

• HandicapNL also has various crew onsite at the festival to assist with any help needed.

• There is always a First Aid station available. Feel free to contact them if you need any medical assistance or have any other questions. You can also store medicines or other special items here.

• Please be aware that we have a spectacular light show during the last hours of the day, including the use of heavy flickering lights such as stroboscopes. Is the show becoming a bit too overwhelming? You can take a break in our Extra Care Room or First Aid stand.

• The festival site is equipped with three toilet groups distributed throughout the area. Each toilet group includes a designated accessible wheelchair toilet. By default, the door to this toilet is locked to maintain cleanliness and accessibility. The toilet staff is readily identifiable and can unlock the facility for you. If you require assistance, please feel free to approach our staff members, and don't hesitate to ask for help.

• Ear plugs will be available at the merchandise and market stands.

Ordering/Picking up Food & Beverages

• Almost all bars at the festival have an area that is specially equipped for visitors who use a wheelchair or have difficulty walking. These bars have lowered dispensing points and lowered listings. These order and pickup points can be found at the short end of the bars. The bars with these special provisions are indicated on the floorplan.

Feedback

Please feel invited to provide us with any feedback as in tips, tricks, complaints or any other ideas on how we can improve your festival experience. Happy to receive e-mails sent to toegankelijkheid@milkshakefestival.nl, we will handle these with care.

First aid & celebrate safe

There is a first aid team present at the festival. But please take care of yourself and your friends, don't overdo it, darling! Check out the Celebrate Safe website for some awesome tips on feeling great while partying.

Toilets

At every toilet area, there are disabled toilet facilities. Don’t hesitate to ask our staff if you need assistance.

Bringing your medication

Bringing your medication is only permitted in combination with an official doctor’s note.

PRACTICAL INFO

Milkshake festival is accessible to everyone. Are you unable to enter via the regular entrance, or do you need special equipment? We have taken a number of measurements and facilities for our visitors coming in a wheelchair.

At both mainstage areas (Poezendek and Supertoys) you will find a special elevated area for wheelchairs.

Please don’t hesitate to ask the staff at Milkshake for assistance! Or send an email to milk@milkshake.com if you have specific questions, happy to help you.

Age

The festival is for people aged 18 to 113 years.

ID

Before entering, the festival security can ask for your identification to check your age. Please note that a copy of your identification document will not be accepted as a valid identification document. When purchasing your tickets for Milkshake Festival you can use your chosen name.

Accepted payment

At Milkshake you can pay directly with your debit card (Maestro) or a credit card (Visa/Mastercard) at the bar, food points, the merchandise stand et cetera.

Food & drinks

Milkshake is a 100% vegetarian festival. Our food trucks serve all kinds of delicious food options. Think veggie burgers, sandwiches, wood-oven pizzas, organic fries, Indian, Mexican, Asian cuisine, sweet and savory crepes, smoothies, ice cream, fruit, cocktails and a lot more!

Are you on a special diet? No problem! We serve lots of vegetarian, vegan, gluten-free and dairy-free options.

It’s prohibited to bring your own food & drinks to the festival.

What you can bring

You’re allowed to bring inflatable animals, dress suits, empty camel bags, personal cameras, condoms, go-pros, selfie sticks (when folded), cigarettes, roll-on deodorant (no spray cans!), foldable umbrellas, and chargers. E-bike batteries are allowed only when put in a locker.

Not sure whether you can bring a particular item? Ask us via milk@milkshakefestival.nl or through our social channels.

What you can't bring

Your safety is extremely important to us. Therefore, everything and everyone is searched at the entrance (including luggage). Do you have something with you that is on our ‘blacklist’? Then we’ll throw it away. Pay attention! In some cases, access to the site of the festival may be denied.

You’re not allowed to bring weapons, sharp or hard objects, glass and fluids.
Due to safety reasons, you’re not allowed to bring nitrous oxide. 

E-bike batteries are allowed only when put in a locker.

Not sure whether you can bring a particular item? Ask us via milk@milkshake.com or through our social channels.

Taking pictures at the festival

When entering the festival, you give permission to be photographed by our photographers. You’re not allowed to bring your own professional equipment. If you would like to do this, please contact milk@milkshakefestival.nl to discuss the opportunities.

Bad weather

In case of bad and wet weather there will be rain capes available. Approximately half of the festival area is covered by tents. The other half is not.

Zero tolerance

All festivals in the Netherlands operate under a governmental ‘zero-tolerance policy’. This means that no soft- drugs or hard drugs are allowed. Nitrous oxide (laughing gas) is also not allowed on the festival and camping terrain.

Merchandise

There will be Milkshake merchandise available at the official merchandise stand.

Lost and found

Did you lose your precious belongings? Go to: https://ilost.co/nl/widget?org=milkshake